Uber Without the Smartphone

Issue 07-16-17   |   Reviewer:   James Richardson, Ph.D.
Disciplines:


Abstract

Bob Carr of Atlanta founded nonprofit Common Courtesy in 2014 to bring Uber to seniors without smartphones. Their operation involved having multiple Uber accounts. Uber noticed and sent engineers to study them in 2016. In April 2017, Uber released Uber Central to facilitate the work of Common Courtesy and thirty affiliates across the country.

Hotels and roadside assistance companies are showing interest in the feature that allows an individual to manage up to fifteen rides at a time. Lyft has introduced a similar feature called Concierge being used by retirement homes.





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